Parkglen Home Care Services offer a wide range of services from cleaning, shopping & gardening, to more specialist nursing & personal care.  Choose from the services below depending on what you need to remain living at home and in the community comfortably and confidently.

• Personal Care
• Help in Your Home
• Nursing care
• Dementia Care
• Allied Health
• Overnight Support
• Pet Care
• Travel & Transport
• Shopping & Banking
• Appointment Assistance
• Social Support & Companionship
• Gardening, Maintenance & Equipment
• Palliative care

To see if you are eligible for a Home Care Package – you will need to be assessed then referred by My Aged Care www.myagedcare.gov.au – speak to us about how to get started.  You can self-fund your services and start straight away with is – no referral needed.

Speak to your Services Coordinator if you feel you need to change your plan and the services you are receiving.

If your services are not covered through a Government funded home care package, you can receive your services on a private fee-paying basis.  There’s no waiting list, we can see you straight away to organise the right plan for you.

This varies depending on the level of care you need and Home Care Package you received from My Age Care. A full means pensioner will not pay any income tested fees.  Parkglen will negotiate co-contribution with the consumer depending on each individual’s circumstances.

You are free to change your mind at any time, and may choose another service provider if you wish.  We do not charge exit fees, as we’re confident you’ll love our services!

In order to ensure the quality of service, all support workers are appropriately trained and qualified.  All support workers have Certificate 3 in Aged Care or Home and Community Care.  All support workers have a current First Aid Certificate and are thoroughly reference checked and have achieved a satisfactory National Police Records check.  All team members hold a current Victorian Drivers Licence and drive a registered, insured, and roadworthy vehicle.

Speak to your Case Manager.  You may also need to apply to My Aged Care for a higher level care package.

Yes!  We will accomodate your personal preferences wherever we are able to.

Yes, as long as you notify Parkglen Home Care Services of your return home from hospital, services can be recommended at any time.  If however, as a result of illness or injury, your care requirements have increased, another assessment will be undertaken to ensure that our support workers can adequately meet your increased care needs.