Let us Guide you

Let us <span>Guide you</span>

Gift vouchers are available to try our Home Care services on a short-term basis.  You won’t be locked into a plan, in fact, you may only need our services once. Maybe you are convalescing or your family/regular support person is away? Choose a dollar figure or a package of services.

Give back to your family. Treat a loved one with a gift voucher or a package of services in our retirement community.  Perfect for special occasions like birthdays, Mother’s Day or Father’s Day.  Call us to purchase on 1300 117 147.

The Home Care Package programme is funded by the Australian Government through the Department of Health. The subsidy is paid to the Provider on behalf of the consumers’ package.  The Government also has an expectation that consumers, where they are able to, will make a contribution towards the cost of their package. The legislation states that a provider can ask a consumer to contribute up to 17 ½% of the single pension equivalent, and while many providers do ask for that level of contribution Parkglen Home Care Services will always negotiate a contribution towards the package with consumers that they can afford. In some cases of financial hardship, the co-contribution may be waived. Parkglen Home Care Services would never deny access to a Home Care Package if a consumer was unable to contribute to the package.

If you are a part pensioner or self-funded retiree the Department of Health will ask you to undertake an income means test to ascertain if you will be required to pay an additional income-tested fee. If you are eligible this fee is deducted from your subsidy. There are lifetime caps on the amount of income-tested fees an individual can be asked to pay.

Privately funded

If your services are not covered through a Government-funded home care package, you can receive your services on a private fee-paying basis.  There’s no waiting list, we can see you straight away to organise the right plan for you.  If you have a family member or friend as a carer, Parkglen Home Care Services can also offer in-home respite care to give them a rest from time to time. 

 

Fees

Please contact us for a schedule of fees.

Parkglen In-Home Care Services in Melbourne offers a wide range of services for the elderly and in need, from cleaning, shopping, banking, daily chores, pet care, travel & transport, social support, dementia care, allied health, household tasks & gardening, to more specialist nursing & personal care. Our In-Home Care services can help you live independently in your own home for as long as possible. 

Live independently in your own home

Many people wish to stay in their own home as they age. They love their house and garden, their neighbours and suburb, all the things that are comfortable and familiar. Parkglen In-Home Care Services in Melbourne supports this very personal choice and offers a personalised service plan that is tailored to our clients’ individual needs and budget. From cleaning, shopping & gardening, to more specialist nursing & personal care, our staff are police checked and qualified.  In Homecare Services can be privately funded or covered by home care packages on a Commonwealth Government funded program.

In-Home Care Services locations:

  • Melbourne - and all surrounding suburbs
  • Mornington Peninsula
  • Bayside Area
  • Frankston
  • Keysborough
  • Cranbourne
  • Ringwood
  • Dandenong
  • Narre Warren
  • Werribee

 If your suburb is not in the list please contact us on 1300 117 147 or make an enquiry.

Choose from the home care services below depending on what you need to remain to live at home and in the community comfortably and confidently. The choice is yours!

 

We operate a no stranger at your door policy where your Services Coordinator will personally introduce you to your carer before your plan starts.  Every client is unique so Parkglen Home Care Services provides a high-quality personalised service tailored to the needs of each individual.

From the start, a Services Facilitator is appointed, who will work with each client to create an individually tailored package of services to suit their care needs and budget. For total peace of mind, all care staff are qualified and police checked and will never just turn up at your door without being introduced first by an appointed Services Facilitator.

Our wonderful team are wisely selected for their individual qualities, professional qualifications, experience, commitment and ability to smile! Of course, our team all undergo thorough background and police checks.   They come from a wide range of backgrounds – if you have particular language or cultural needs, we can take that into account to find the right support worker for you.

We at Parkglen offer Home Care packages. Your Home Care – Your Way!

Changes from 27th February 2017 now mean consumers have the power of choice over home care services in Melbourne

Home Care Services are based on ‘Consumer Directed Care’ basis, giving you control over the types of care and services you receive, how they’re delivered, by whom and when.  Home Care Packages are allocated directly to you, the consumer.  This means you can choose a provider that best meets your goals and needs.  You will be provided with a personalised budget to see how much funding is available and how the money is being used.  You can also change service providers if you wish, you simply take the package to a different approved provider to continue your care.

With our Home care packages, you have the choice to…

  • Have more say in the care and services you access, how it is delivered, and by whom
  • Develop your own care plan with your service provider
  • Determine how much involvement you want in managing your home care package
  • Understand more about how your package is funded, and how these funds will be spent
  • Monitor your package to determine whether it still meets your care needs

If you are not eligible for funding, you can still choose to have any home care services privately funded.

Next Step

This could be the start of something good!

We’d love to talk to you.  To speak with one of our team by phone, email or appointment.

Contact us

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